INFLUENCER FESTIVAL & AGENCY
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FAQ wcd POOL sESSIONS
TICKETS
WHAT ACCESS DO I HAVE WITH A WCD POOL SESSIONS TICKET?
THE WCD POOL SESSIONS IS A SEPARATE AREA OF THE EVENT BIGCITYBEATS WORLD CLUB DOME.
YOU HAVE ACCESS TO ALL STAGES OF THE WCD POOL SESSIONS WHICH ARE LOCATED IN THE AREA STADIONBAD FRANKFURT.
the entrance to the wcd pool sessions is the entrance from the stadionbad frankfurt and can be reached via Mörfelder Landstrasse.
parking is paid on site and is only possible by the day.
locker (locker tickets) can be purchased separately online.
I CAN NO LONGER FIND THE E-MAIL WITH MY TICKET. WHAT CAN I DO?
In the ticket store, you can enter your e-mail address with which you purchased the ticket under the "Help" button. You will then receive the link to your MyTicket portal again by e-mail. The sender address is from TicketPAY.
CAN TICKETS BE REPERSONALISED?
Yes, this is possible.
Re-personalization of a Ticketpay ticket can be done by the ticket purchaser in the MyTicketportal for a fee of 15€.
All tickets must be personalized.
Re-personalization of tickets is only possible online up to one week before the event. Afterwards this costs 30€ on site.
ES Must be filled out the form below.
Once a ticket has been validated, further repersonalization is not possible.
Attention!
We do not support other selling platforms like Ticketswap, Viagogo, eBAY. If you have found a seller on one of these platforms, please ask that the ticket is sold through the resale store of our ticket provider TicketPAY.
The seller can send you a link to the ticket and you can buy it.
This will ensure that the ticket is not duplicated and validated by another person.
If your name is not on the ticket at the venue, you will not be admitted. We do not provide support for sales through platforms other than our ticket provider TicketPAY.
REQUEST FOR REPERSONALIZATION
CAN I CANCEL MY TICKET?
No, this is not possible! You can resell your ticket via the Resale Shop. Via your MyTicketPortal you can use the button "Resale" to put your ticket up for sale online. Important: For second hand tickets we do not offer support and therefore do not guarantee admission! We do not support any other sales platform like Ticketswap, Viagogo or eBAY.
YOU CAN'T ATTEND THE WCD POOL SESSIONS OR YOU WANT TO SELL YOUR TICKET? OR YOU ARE LOOKING FOR A SECOND-HAND TICKET?
For second hand tickets from platforms other than TicketPAY, we cannot offer support or provide an admission guarantee. However, you can resell your ticket via the resale store. As soon as this is opened, you will find the link here. Resale is possible via your MyTicket portal until Wednesday before the event. If you do not sell your ticket before the event, you can either withdraw it from the resale or it will be made available to you again in the MyTicketPortal and you can use it yourself.
IS THERE A TICKET FOR PUBLIC TRANSPORT AGAIN?
YES, WHEN YOU BUY A TICKET, YOU ALSO BUY AN RMV TICKET FOR PUBLIC TRANSPORT. YOU WILL FIND THE TICKET FOR THE PUBLIC TRANSPORT A FEW WEEKS BEFORE THE EVENT IN YOUR MYTICKETPORTAL. PERSONALIZE YOUR TICKET AND DOWNLOAD THE TICKET TO PRINT IT OUT AFTERWARDS. MORE INFOS ABOUT THE RMV AREA YOU CAN FIND HERE.
QUESTIONS AND PROBLEMS WHEN BUYING TICKETS VIA TICKETPAY OR ANOTHER PROVIDER:
YOU HAVE NOT RECEIVED YOUR PRINT@HOME OR MOBILE VVK TICKET? THE MOST COMMON REASONS ARE:
-YOUR MAILBOX IS OVERFLOWING. SO PLEASE CHECK REGULARLY AND CLEAN UP
- THE E-MAIL HAS ENDED UP IN THE SPAM FOLDER. PLEASE ALWAYS CHECK THIS SECTION AS WELL. IT ALSO HELPS TO WHITE LIST THE DOMAIN @TICKETPAY.DE FOR RECEPTION. HOW TO DO THIS, PLEASE REFER TO THE HELP OF YOUR E-MAIL PROGRAM OR PROVIDER
- YOU HAVE ENTERED AN INCORRECT E-MAIL ADDRESS. PLEASE SEND A CORRECTION MESSAGE TO HELP@TICKETPAY.DE. PLEASE DO NOT FORGET TO INCLUDE YOUR NAME AND ORDER NUMBER SO THAT YOUR ENTRY CAN BE LOCATED IN THE SYSTEM.
- YOU HAVE DELETED YOUR PRINT@HOME VVK TICKET? PLEASE CONTACT HELP@TICKETPAY.DE. PLEASE DO NOT FORGET TO INCLUDE YOUR NAME, DATE OF BIRTH AND ORDER NUMBER (IF AVAILABLE).
- EACH PERSON NEEDS A TICKET PERSONALIZED TO THEM. TICKETS WILL BE CHECKED, CLEARED AND VALIDATED WITH PERSONAL ID. once the ticket is validated, it is non-transferable.
ARRIVAL AT THE WCD POOL SESSIONS
WHERE CAN I PARK MY CAR?
PUBLIC PARKING IS AVAILABLE IN THE FOREST PARKING LOT AND THE PARKING LOT AT THE ISENBURGER SCHNEISE. THESE ARE SIGNPOSTED VIA THE TRAFFIC ROUTING AND ORDERLIES WILL DIRECT YOU TO THE PARKING SPACES. THESE PARKING SPACES CANNOT BE RESERVED IN ADVANCE. YOU HAVE TO PAY ON THE SPOT! SLEEPING IN A CAR IS NOT ALLOWED! CAMPERS ARE ALSO NOT ALLOWED.
cars must be removed at the end of the event. it is a day parking only. We recommend arriving by public transport.
HOW DO I GET TO THE WCD POOL SESSIONS BY PUBLIC TRANSPORT?
BUS LINE 61 RUNS BETWEEN FRANKFURT AIRPORT AND FRANKFURT SÜDBAHNHOF WITH THE STOP "STADION/SCHWIMMBAD".
TRAM LINE 21 RUNS TO DEUTSCHE BANK PARK EVERY 10 MINUTES. THE JOURNEY TIME FROM FRANKFURT MAIN STATION TO DEUTSCHE BANK PARK IS ABOUT 15 TO 20 MINUTES. IN ADDITION, THERE ARE SPECIAL STREETCARS ON LINE 20 TO THE "STADION" STATION. THE WALK FROM THE STREETWAY STOP TO THE WCD POOL SESSIONS (STADIONBAD FRANKFURT) TAKES ABOUT 10 MINUTES.
IF YOU ARRIVE BY S-BEHN, THERE IS A SMALL WALKWAY TO THE LEFT OF THE STADION ENTRANCE "GLEISDREIECK" TO THE MAIN PATH E1. THE WCD POOL SESSIONS ENTRANCE IS ALSO LOCATED THERE.
BE SURE TO GET IN THE RIGHT LINE.
WHEN ARE THE CAR PARKS OPEN?
THE OPENING HOURS OF THE PARKING PLACES ARE HERE ONE PAIR WEEKS BEFORE THE EVENT. THE PARKING FEE IS PAID IN CASH ON THE SITE. dParking is only possible on a daily basis.
WHAT IS THE COMPLETE ADDRESS OF THE WCD POOL SESSIONS?
FREIBAD STADION
MÖRFELDER LANDSTR. 362
60528 FRANKFURT AM MAIN
OPENING HOURS & LINE UP
WHAT ARE THE OPENING HOURS ?
Opening hours will be announced here before the event.
Friday, 06 September 2024 : (---)
Saturday, 07 September 2024 : (---)
Sunday, 08 September 2024 : (---)
WHEN IS WHICH DJ PLAYING?
YOU WILL FIND THE TIMETABLE IN THE BIGCITYBEATS APP before the event.
ENTRANCE
WHEN DOES THE TICKET SWAP/BAND EXCHANGE OPEN?
BEFORE ENTERING THE AREA YOU HAVE TO PICK UP YOUR WRISTBAND AT THE WCD POOL SESSIONS ENTRANCE (ENTRANCE STADIONBAD).
PLEASE HAVE YOUR TICKET AND YOUR IDENTITY CARD READY.
YOU PICK UP YOUR WRISTBAND ONCE ON THE FIRST DAY OF VALIDITY. It may not be withdrawn until the last day of the event.
THE OPENING TIMES OF THE TAPE EXCHANGE WILL BE ADVERTISED SHORTLY BEFORE THE EVENT.
AT THE WCD POOL SESSIONS YOU WILL GO DIRECTLY TO THE ENTRANCE OF THE STADIUM POOL. GET YOUR WRISTBAND AT THE LOCK HERE.
WCD POOL SESSIONS
Friday, September 06: (---)
Saturday, September 07: (---)
Sunday, September 08: (---)
IS THERE AN AGE LIMIT?
YES, THERE IS.
SINCE IT IS A DAY EVENT, THE STAY IS ALLOWED FROM 16 YEARS.
HOW BIG CAN MY BAG BE?
SMALL BACKPACKS, HANDBAGS AND GYM BAGS ARE ALLOWED. HOWEVER, THESE MAY NOT BE LARGER THAN A4. TRAVEL BAGS, SUITCASES OR LARGER BACKPACKS ARE NOT ALLOWED FOR SAFETY REASONS. BATH TOWELS ARE ALSO ALLOWED FOR THE WCD POOL SESSIONS. PLEASE MAKE SURE THAT YOUR LUGGAGE IS NOT TOO BIG.
WHAT DO I HAVE TO CONSIDER WHEN ENTERING?
Admission to the event is possible with a valid ticket and intact wristband.
For the admission itself a valid barcode on the ticket is important, which will be scanned on site and transferred to the wristband.
Please go with your ticket (print@home) first to the ticket swap/ribbon exchange of the WCD POOL SESSIONS. Please have your ID card and your ticket ready.
Afterwards you will receive your wristband for the entrance. The bag check will take place in the airlock. Please have your identity card ready. It is best to download YOUR ticket to your cell phone.
Important: unsealed or damaged wristbands lose their validity! Wristbands cannot be transferred to a second person. An age check will be carried out at the entrance, please have a valid identity card or passport ready (no student IDs, insurance cards, etc.). Due to security regulations and personal checks, there may be extended waiting times. There is no re-admission. The admission with the wristband is valid once per event day. That means you can get access to the area once per day.
MAY I TAKE MY CAMERA ONTO THE SITE?
WE HAVE NOTHING AGAINST A SMALL CAMERA. THIS ALSO INCLUDES ACTION CAMS (E.G. GOPRO). PROFESSIONAL CAMERAS AND DEVICES DESIGNED TO RECORD SOUND AND IMAGES ARE NOT ALLOWED. IT IS GENERALLY FORBIDDEN TO MAKE RECORDINGS OF ANY KIND. WE ASK YOU TO RESPECT AND ACCEPT THE WISHES AND RIGHTS OF OUR ARTISTS. THE DECISION AS TO WHETHER PROFESSIONAL EQUIPMENT IS INVOLVED IS AT THE DISCRETION OF THE SECURITY AT THE ENTRANCE. CERTAINLY, VERY FEW OF OUR SECURITY GUARDS ARE TRAINED PHOTO EXPERTS, SO WE ASK THAT YOU REFRAIN FROM DISCUSSIONS.
MAY I TAKE MY OWN DRINKS OR FOOD ONTO THE FESTIVAL SITE?
IN EXCEPTIONAL CASES (E.G. DIABETES), FOOD OR DRINKS MAY BE TAKEN ON BOARD IF A CERTIFICATE IS PRESENTED.
WHAT ITEMS MAY NOT BE TAKEN ONTO THE PREMISES?
IF YOU ARE UNSURE ABOUT AN ITEM, DO NOT BRING IT TO THE EVENT TO BE ON THE SAFE SIDE.
SHOULD THE BODY CHECK STAFF TAKE AWAY AN ITEM AT THE ENTRANCE, WE CANNOT GUARANTEE THAT YOU WILL GET IT BACK.
ALL KINDS OF DRUGS ARE FORBIDDEN!
-ANY WEAPONS: UNAUTHORIZED WEAPONS AS WELL AS THEIR CARRIERS WILL BE REPORTED TO THE POLICE IMMEDIATELY! / OBJECTS THAT DO NOT FALL UNDER THE WEAPONS LAW, BUT WHICH NEVERTHELESS POSE A DANGER (EX. KITCHEN KNIVES, POCKET KNIVES)
- PROFESSIONAL PHOTO AND FILM EQUIPMENT
- perfume, deodorant spray cans, hairspray
- large powerbanks (larger than a smartphone)
- MEDICAMENTS IN UNUSUAL QUANTITIES, ESPECIALLY. NOT IN ORIGINAL PACKAGING
- FIRE ACCELERANTS AND FIREWORKS, PYROTECHNIC ITEMS
- MARKERS, EDDINGS, FELT-TIP PENS, STICKERS
- ANIMALS
- BEVERAGES
- FOOD
- GAS SPRAY CANS, CORROSIVE, FLAMMABLE, COLORING SUBSTANCES, OR CONTAINERS CONTAINING SUBSTANCES THAT ARE HARMFUL TO HEALTH OR HIGHLY FLAMMABLE.
- CONTAINERS WITH LIQUIDS (E.G. NAIL POLISH REMOVER, BODY LOTION, PERFUME) IN UNUSUAL QUANTITIES / MECHANICALLY OPERATED NOISE INSTRUMENTS SUCH AS MEGAPHONES, GAS PRESSURE FANFARES / DRUMS
- PROMOTIONAL AND COMMERCIAL OBJECTS AND MATERIALS OF ANY KIND ARE NOT PERMITTED.
COMMERCIAL LIGHTERS ARE ALLOWED.
MAY I leave the premises in the meantime and come back?
No. Re-entry is not possible. The only exception are our camping guests. They are allowed to go to the camping site and back to the festival area. All other visitors will be allowed to enter the festival area once per day (depending on the ticket 3 Days, 2 Days, 1 Day). A further admission on this day is not possible.
CASHLESS PAYMENT
WHAT IS THE CLUB CASH CHIP?
THIS YEAR YOUR WRISTBAND IS AN ADMISSION TICKET AND CASH CARD IN ONE. YOU WILL RECEIVE YOUR WRISTBAND INCLUDING CHIP DIRECTLY AT THE TICKET BOOTH DURING THE TICKET SCAN.
YOU CAN USE IT TO PAY ON THE GROUNDS AND AT ALL STANDS IN THE STADIONBAD.
BEFORE YOU CAN USE YOUR CLUB CASH CHIP FOR PAYMENT, YOU HAVE TO UPLOAD YOUR TICKET IN THE EVENT PORTAL
BCBWCD22.EVENTPORTAL.IO
YOU CAN TOP UP YOUR CREDIT IN ADVANCE ON THE EVENTPORTAL AND SAVE YOURSELF LONG QUEUES AT THE BOX OFFICE.
IF YOU ARE REGISTERED ON THE EVENTPORTAL, YOU CAN EVEN LOAD MONEY ONTO YOUR CHIP WITH YOUR MOBILE PHONE DURING THE FESTIVAL.
THE NEXT TIME YOU PAY, THE CREDIT WILL BE CREDITED TO YOUR CHIP. ALSO THIS YEAR WE OFFER YOU THE POSSIBILITY TO PAY CASHLESS AT ALL STANDS.
WE HAVE VARIOUS SELF-LOADING STATIONS ON THE GROUNDS, AS WELL AS OUR USUAL VOUCHER MACHINES.
YOU CAN CLAIM YOUR REFUND ONLINE IN YOUR EVENT PORTAL AFTER THE EVENT.
THERE IS NO PAYOUT ON THE PREMISES.
HOW DOES THE PAYMENT PROCESS WORK AT THE STANDS?
YOU CAN PAY AT ALL STANDS WITH YOUR WRISTBAND. ALL YOU HAVE TO DO IS LOAD MONEY ONTO THE CHIP OF YOUR WRISTBAND.
YOU CAN DO THIS AT OUR VOUCHER COUNTERS, AT TOP-UP MACHINES OR, BEST OF ALL, ONLINE AT YOUR EVENTPROTAL.
WHEN PAYING, YOUR CHIP IS HELD UP TO A CARD READER AT THE STAND, WHICH DEDUCTS THE CORRESPONDING AMOUNT FROM YOUR CREDIT.
YOU WILL THEN SEE YOUR REMAINING CREDIT. IN YOUR EVENT PORTAL, YOU CAN SEE WHICH PAYMENTS HAVE BEEN REGISTERED AND THEN OBTAIN RECEIPTS.
YOU CAN TOP UP YOUR CREDIT AT ANY TIME ON THE SITE AT OUR STATIONS OR SIMPLY ONLINE WITH YOUR MOBILE PHONE IN YOUR EVENT PORTAL.
WHAT DO I HAVE TO CONSIDER WHEN LOADING THE CLUB CASH CHIP?
THE MINIMUM RECHARGE VALUE IS 20 EUROS.
IS A CARD DEPOSIT CHARGED?
NO CARD DEPOSIT WILL BE CHARGED.
WILL I GET MY REMAINING CREDIT BACK AT THE END OF THE EVENT?
FROM 07.06.2022 (THURSDAY AFTER THE EVENT) YOU CAN HAVE THE AMOUNT THAT IS STILL DISPLAYED IN YOUR EVENT PORTAL REFUNDED.
THIS IS ONLY POSSIBLE ONLINE. THE REPAYMENT OPTION WILL BE ACTIVATED IN THE EVENT PORTAL AFTER THE EVENT.
AT THE EVENT
HOW DO I FIND MY WAY AROUND THE SITE?
There is a main entrance at the WCD Pool Sessions via the entrance "Stadionbad Frankfurt".
If you arrive by S-BAhn, you can walk in the direction of the WCD entrance "Gleisdreieck" via a forest path to the left of the entrance to the WCD Pool Sessions.
Get in line for the entrance to the WCD Pool Sessions and have your ticket and ID ready. Here you will get your wristband for the entrance. The wristband is non-transferable. We have an INFO Point at the WCD Pool Sessions area. It is located at the merchandise stand of the WCD Pool Sessions next to the changing rooms.
To get an overview of the area before you arrive, you can download the BigCityBeats App in the App Store or IM Google Play Store. Here you can find the interactive map of the entire area a few days before the event.
Here you can also find the timetable with the respective times and days on which your favorite DJs are playing.
Before you can buy anything on the premises, you must play credit on your chip. You can either do this online via the event portal before arrival or on site at the designated TOP UP stations. You can find more information about cashless payment here: www.worldclubdome.com/eventportal
ARE THERE LOCKERS OR A COAT RACK?
YES, THERE ARE LOCKERS ON THE PREMISES. YOU CAN BUY THEM AS ADDITIONAL ITEMS IN THE WCD POOL SESSIONS TICKET STORE.
YOU CAN GET YOUR KEY AT THE MERCHANDISE STAND OF THE WCD POOL SESSIONS. FOR A LOCKER AT THE WCD POOL SESSIONS YOU HAVE TO PAY A DEPOSIT OF 30 EUR. THIS DEPOSIT WILL BE REFUNDED WHEN YOU RETURN THE KEY. IF YOU LOSE YOUR KEY, IT COSTS 50 EUR TO OPEN THE LOCKBOX.
IS THERE A DEPOSIT ON THE CUPS AGAIN THIS YEAR?
Yes, we have a deposit on our drinks again this year. The deposit is 2 EUR per drink. The deposit is automatically deducted from your chip when you buy. You can return a maximum of 5 cups at once without buying a drink yourself. After that it is only possible to return the deposit if it was debited from your chip together with a drink.
YOU HAVE LOST SOMETHING OR FOUND SOMETHING?
CONTACT OUR LOST & FOUND DESK AT THE MERCHANDISE STAND OF THE WCD POOL SESSIONS.
IS SMOKING ALLOWED ON THE PREMISES?
THE CURRENT REGULATIONS OF THE STADIONBAD FRANKFURT AND THE FRANKFURTER BÄDERBETRIEBE APPLY HERE UNLESS OTHERWISE STATED IN THE EVENT REGULATIONS POSTED ON SITE.
WHO IS ELIGIBLE TO PARTICIPATE IN THE WCD POOL SESSIONS 2021?
WE HAVE DEVELOPED A HYGIENE PROTECTION CONCEPT WITH A 3G COVID-19 REGULATION (VACCINATED, RECOVERED, TESTED). THIS CONCEPT PROVIDES ACCESS FOR THE FOLLOWING GROUPS OF PEOPLE ONLY:
- FULLY VACCINATED PERSONS WITH PROOF (QR-CODE)
- PROVEN CONVALESCENTS WITH WRITTEN PROOF (POSITIVE PCR-TEST)
-NEGATIVE TESTED PERSONS WITH PROOF (QR-CODE). ATTENTION: THE TEST MUST BE A MANDATORY PCR TEST
WHEN AM I CONSIDERED FULLY VACCINATED?
PERSONS ARE CONSIDERED TO BE FULLY VACCINATED IF THEY HAVE NOT HAD A PROVEN CASE OF COVID-19 AND HAVE A PAPER OR ELECTRONIC VACCINATION CERTIFICATE (QR-CODE) AND HAVE RECEIVED THE LAST REQUIRED INDIVIDUAL VACCINATION MORE THAN 14 DAYS PRIOR TO ADMISSION.
THIS MEANS THAT YOUR POSITIVE PCR TEST CONFIRMING YOUR INFECTION MUST HAVE TAKEN PLACE NO EARLIER THAN 06.03.2021 AND NO LATER THAN 05.08.2021.
WHEN AM I CONSIDERED TO BE FULLY RECOVERED?
RECOVERED PERSONS ARE THOSE WHO HAVE TESTED POSITIVE FOR CORONAVIRUS WITH A PCR TEST. THE TEST MUST HAVE BEEN CARRIED OUT AT LEAST 28 DAYS UP TO A MAXIMUM OF 6 MONTHS BEFORE ACCESS.
DOES EVERYONE HAVE TO TAKE A PCR TEST?
NO. YOU ONLY NEED TO TAKE A TEST IF YOU HAVE NO PROOF OF VACCINATION OR RECOVERY.
WHAT TEST DO I HAVE TO TAKE?
A PCR TEST WITH QR CODE AS PROOF IS MANDATORY. THE TEST MUST BE NEGATIVE FOR COVID-19.
YOU CAN TAKE THE TEST AT ANY RECOGNISED TESTING CENTRE. HOWEVER, WE RECOMMEND THE TEST AT OUR PARTNER INGENIUM LABS TO TAKE THE TEST. THERE WE OFFER YOU SPECIAL CONDITIONS FOR THE TEST.
HOW OFTEN DO I HAVE TO GET TESTED?
IF YOU ARE NOT VACCINATED OR RECOVERED, YOU MUST HAVE A NEGATIVE PCR TEST TO GET INTO THE WCD POOL SESSIONS ON THE FIRST DAY. THIS IS THE SO CALLED FIRST TEST. YOU CANNOT DO THIS FIRST TEST AT OUR WCD POOL SESSIONS. PLEASE DO THE FIRST TEST IN YOUR HOMETOWN OR SURROUNDING AREA. THE BEST PLACE IS OUR PARTNER INGENIUM LABS. THERE YOU WILL GET IT CHEAPER. THE FIRST TEST COSTS ONLY 39.00 EUR HERE. IT HAS TO BE DONE IN TIME, SO THAT YOU CAN BE SURE TO GET YOUR RESULT BEFORE THE FIRST ACCESS.
-BECAUSE THE PCR-TEST HAS ONLY A LIMITED VALIDITY, YOU HAVE TO DO ANOTHER TEST IF YOU HAVE A 3-DAY-TICKET OR 2-DAY-TICKET. THIS SOG. SECOND TEST WILL BE TAKEN ON THE FIRST DAY OF YOUR VISIT TO THE WCD POOL SESSION, DIRECTLY AFTER YOU HAVE EXCHANGED YOUR TICKET FOR A FESTIVAL BAND, BEFORE THE ENTRANCE. YOU WILL FIND OUR TEST STATION AT THE MAIN ENTRANCE. YOU CAN THEN ALSO COME ON THE OTHER DAYS. WE WILL ACTIVATE YOUR TICKET FOR THE OTHER DAYS. IF YOU ONLY HAVE A 1-DAY TICKET, YOU DO NOT NEED A SECOND TEST.
- BOOK THE SECOND TEST BEFOREHAND ON THE WEBSITE OF OUR PARTNER INGENIUM LABS. THE SECOND TEST COSTS ONLY 20,00 EUR AND IS A SO CALLED POOL-TEST. POOL-TEST, I.E. WE ALWAYS TEST 5 PEOPLE AT THE SAME TIME. THIS IS CHEAPER FOR YOU. IF ONE OF THE TESTED 5 PERSONS TESTS POSITIVE, WE WILL CONTACT ALL 5 PERSONS BY PHONE OR EMAIL AND LEAVE THIS INFORMATION ON THE FESTIVAL TAPE. THESE 5 PERSONS HAVE TO COME INDIVIDUALLY TO THE TEST STATION AT THE ENTRANCE FOR RETESTING. IF YOU ARE CONTACTED, PLEASE CONTACT OUR TESTING STATION OR A STEWARD IMMEDIATELY.
WHEN DO I HAVE TO TAKE THE FIRST TEST?
I HAVE A 3-DAY TICKET
YOU HAVE TO TAKE THE PCR TEST ON WEDNESDAY, 01.09.2021, GET YOUR RESULT ON THURSDAY AND CAN CELEBRATE WITH US ON FRIDAY. YOU WILL TAKE THE SECOND TEST ON FRIDAY AND CAN THEN ALSO COME ON THE OTHER DAYS.
I HAVE A 2-DAY TICKET FOR FRIDAY AND SATURDAY
YOU HAVE TO TAKE THE PCR TEST ON WEDNESDAY, 01.09.2021, GET YOUR RESULT ON THURSDAY AND CAN CELEBRATE WITH US ON FRIDAY. YOU WILL TAKE THE SECOND TEST ON FRIDAY AND CAN THEN ALSO COME ON THE OTHER DAYS.
I HAVE A 2 DAY TICKET FOR SATURDAY AND SUNDAY
YOU HAVE TO TAKE THE PCR TEST ON THURSDAY, 02.09.2021, GET YOUR RESULT ON FRIDAY AND CAN CELEBRATE WITH US ON SATURDAY. YOU CAN TAKE THE SECOND TEST ON SATURDAY AND THEN COME ON SUNDAY.
I HAVE A DAY TICKET FOR FRIDAY
YOU HAVE TO TAKE THE PCR TEST ON WEDNESDAY, 01.09.2021, GET YOUR RESULT ON THURSDAY AND CAN CELEBRATE WITH US ON FRIDAY. YOU DO NOT NEED A SECOND TEST.
I HAVE A DAY TICKET FOR SATURDAY
YOU HAVE TO TAKE THE PCR TEST ON THURSDAY, 02.09.2021, GET YOUR RESULT ON FRIDAY AND CAN CELEBRATE WITH US ON SATURDAY. YOU DO NOT NEED A SECOND TEST.
I HAVE A ONE-DAY TICKET FOR SUNDAY
YOU HAVE TO TAKE THE PCR TEST ON FRIDAY, 03.09.2021, GET YOUR RESULT ON SATURDAY AND CAN CELEBRATE WITH US ON SUNDAY. YOU DO NOT NEED A SECOND TEST.
I HAVE A TEST, VACCINATION OR RECOVERY CERTIFICATE. WHAT DO I DO WITH IT?
WE HAVE SET UP AN EVENT PORTAL FOR THIS PURPOSE. YOU CAN FIND IT HERE. HERE YOU HAVE TO REGISTER WITH YOUR TICKET NUMBER. YOU CAN EITHER SCAN YOUR PROOF AS QR-CODE OR UPLOAD IT AS PDF-FILE.
-IF YOU HAVE SCANNED THE QR-CODE OR UPLOADED THE PROOF AS PDF-FILE, WE WILL CARRY OUT A SO-CALLED GREEN CHECK. GREEN CHECK. IF EVERYTHING IS OK, WE WILL ACTIVATE YOUR TICKET FOR THE FIRST DAY. YOU WILL ALSO SEE THIS IN YOUR PORTAL. IF YOU HAVE PROBLEMS WITH THIS, PLEASE CONTACT GREENCHECK@BIGCITYBEATS.DE .
- ON THIS EVENT PORTAL YOU CAN ALSO PRE-LOAD YOUR CHIP ON THE WRISTBAND WITH MONEY. WE RECOMMEND PRE-LOADING SO THAT YOU DON'T HAVE TO QUEUE AT THE LOADING POINTS AT THE WCD POOL SESSIONS. YOU WILL SOON FIND OUT EXACTLY HOW THIS WORKS HERE IN THE FAQS.
WHERE CAN I FIND THE EVENT PORTAL?
THE EVENTPORTAL YOU CAN FIND HERE.
IN OUR EVENT PORTAL YOU CAN DO THE GREEN CHECK (3G PROOF) AND TOP UP YOUR CASHLESS CHIP.
HOW DO I GET MY RIBBON?
GO TO THE TICKET COUNTER WITH YOUR TICKET FROM TICKETPAY. YOU CAN FIND THE TICKET COUNTER AND THE ENTRANCE ON THE LOCATION MAP, WHICH WILL SOON BE ACTIVATED IN THE BIGCIYTBEATS APP. AT THE TICKET COUNTER YOUR GREEN CHECK WILL BE CHECKED AGAIN AND IF EVERYTHING IS OK YOU WILL RECEIVE YOUR WRISTBAND. THE WRISTBANDS HAVE A CHIP. IF YOU ARE THERE FOR SEVERAL DAYS OR HAVE TO TAKE A SECOND TEST, YOU DO NOT HAVE TO CHANGE YOUR WRISTBAND. WE STORE EVERYTHING ON THE CHIP.
WHAT DO I DO IF THERE IS A PROBLEM WITH MY GREENCHECK?
RIGHT NEXT TO THE TICKET COUNTERS THERE IS A HELPDESK WITH STAFF WHO CAN TAKE A LOOK AT YOUR DOCUMENTS ON SITE AND HELP YOU TO COMPLETE THE GREENCHECK.
IF YOU HAVE ANY PROBLEMS, YOU CAN SEND AN EMAIL TO GREENCHECK@BIGCITYBEATS.DE SEND.
WHAT HYGIENE REGULATIONS DO I HAVE TO OBSERVE AT THE FESTIVAL?
WE HAVE DONE EVERYTHING WE CAN TO ENSURE THE SAFETY OF OUR VISITORS AND STAFF.HOWEVER, WE STILL NEED YOUR HELP:
-PLEASE WEAR A NOSE AND MOUTH MASK THROUGHOUT THE SITE
-WASH YOUR HANDS REGULARLY
-USE OUR DISINFECTANT DISPENSERS
-KEEP A SAFE DISTANCE WHERE POSSIBLE
-WIPE ONLY IN DESIGNATED AREAS
STimmen to the Glam .
Gaudeamus igitur, iuvenes dum sumus; post iucundam iuventutem, post molestam senectutem nos habebit humus.
Ubi sunt, qui ante nos in mundo fuere? Vadite ad superos, vadite ad inferos ubi iam fuere.Vita nostra brevis est, brevi finietur.
Venit mors velociter, rapit nos atrociter, nemini parcetur.
